Course curriculum

  • 1

    Welcome to Triniti Salon

    • Triniti Tribe Guide

    • Day 1

  • 2

    Front Desk Standards and Professionalism

    • Guest Services Job Description

    • Quiz
  • 3

    Opening & Closing Duties

    • Opening Duties

    • Closing Duties

    • Opening Quiz

    • Closing Quiz
  • 4

    Check-in and Tour

    • Check in & tour

    • Check in on Phorest

    • Check in quiz

    • Tour Quiz

  • 5

    Check out

    • Check out & Rebooking

    • Purchase Screen Overview

    • Check Clients Out

    • Check-Out Process Quiz
  • 6

    Stylists & Levels at Triniti Salon

    • Meet the Stylists

    • What are the Levels?

    • Pricing/Timing Excel Sheet

    • Triniti Stylist Levels Quiz
  • 7

    Services Training

    • Haircuts

    • Color

    • Headspa

    • Smoothing Treatments

    • Waxing

    • Extensions

    • Extension Pricing Estimator

    • Upgrade Services & Treatments

    • Upgrade Services & Upgrade Treatments Quiz
  • 8

    Services Quizzes

    • Haircut Services Quiz

    • Color Services Quiz

    • Head Spa Services Quiz

    • Smoothing Treatments Quiz

    • Hair Extension Services Quiz
  • 9

    Booking Appointment- Core Skills

    • How to book on Phorest

    • Edit, Reschedule Or Remove A Booking

    • Book Multiple Clients Together

    • Booking NEW color (PHONE)

    • Pre-booking and Walk in's (IN SALON)

    • Booking Service Adjustments

  • 10

    Phone Excellence

    • Phone Training

  • 11

    Trulark System Training

    • TruLark Training

  • 12

    Phorest Go

    • Navigate Phorest Go

    • Schedule Bookings & Add Clients On The Go

    • Edit, Reschedule Or Remove A Booking On The Go

    • Add Or Remove A Break

    • Check Clients Out On The Go

    • Cash Up On The Go